About Us

From The Directors

Welcome.

We established Hidden Market Consulting as a vehicle to realise our Vision; to uplift and surpass the benchmark level of service in the recruitment industry, exceed the expectations of our Clients and Candidates (jointly, our Customers), and contributing to the profitability of our clients through the delivery of business focused HR solutions.

Starting with a blank canvas, we have designed our systems, procedures and processes to reflect our belief that effective selection and management of talent is the key to growing any business. We partner with clients to improve their productivity, performance and people management through a structured assessment and collaborative planning process.  As a member of a the largest National HR Coaching Network, and an affiliate of the National HR Research Institute, we have access to relevant information on current HR issues and exclusive metrics based tools that assist us to contribute to our client’s bottom line.

We are passionate believers in the power of the Hidden Market and in pro-active recruitment strategies that result in better matches and reduced costs for our customers. We also believe in our ability to make accurate matches that are successful in the long-term, which is why we guarantee each placement for a period of 6 months. To ensure our Clients and Candidates are both happy with our service, and to ensure the ongoing success of each placement we offer a unique Post-Placement Care program at no charge to our Clients.

Of course, we can’t do it all ourselves. We are growing a team of outstanding consultants and coaches who are committed to upholding our service standards and share our passion for assisting others to achieve their goals. That’s why we have designed an industry-leading compensation scheme that rewards repeat business and supports our long-term approach to doing business.

We believe that talent, linked to an effective strategy, is the defining competitive element for any business. We feel privileged to serve our Customers and be part of their journey.

Mark McCalliog

Director Profiles

Mark McCalliog
Director
T: 07 3221 0003
E: mark@hiddenmarket.com.au

After working with the the world's largest specialised finance and accounting recruitment agency (the "Agency”) in London, Mark immigrated to Australia to establish the permanent recruitment division for the Agency in Brisbane. In his first year in the Brisbane marketplace, Mark became the top-ranked consultant in Australasia. Mark recruited and trained 5 new consultants with no prior recruitment experience to create a high-performing team, and a very successful business.

In 2007 Mark established himself as the number one permanent producer for the Agency in the world, and the only Consultant in the Company’s 60 year history outside of the United States to achieve this honor. He achieved this while managing a team of 6 high-performers, and rolling out a comprehensive training program for accessing the passive or ‘Hidden’ job-market, Australia-wide. Also in 2007 Mark was ranked in the top 3 executive recruiters in Australia at the Fairfax Recruitment Awards. Mark holds a degree in International Business and an MBA in Corporate Finance.

Our Service Philosophy

Successful businesses and careers require time, sacrifice and commitment to build. The opportunity to partner with successful organisations and individuals is a responsibility we covet and value. We regard our relationship as a partnership, and we are committed to building relationships for the long-term.

We therefore commit the following to You:

• To return calls and emails promptly.
• To be upfront about our ability to assist each party, which will at times mean we say ‘no’, if saying ‘yes’ would compromise our ability to meet our service standards.
• To define clearly the frequency and purpose of communication between all parties, according to the circumstances of each assignment, and adhere to this agreement.
• To respect the confidential nature of the information we are privy to.
• To solicit regular, structured feedback from our Candidates and Clients to enable us to improve the quality and efficiency of our service, and to allow our Consultants to be rewarded appropriately for a job well done.
• To evaluate each interaction with our Candidates and Clients as either constructive or destructive to our long-term relationship, and when in doubt, choosing that course of action that strengthens our long-term relationship.
• To remember that the opportunity to assist each of our Clients and Candidates to achieve their goals is both an honour and privilege. We respect this trust and commit to deliver what we promise to deliver.

By observing these Guiding Principles, we will deliver a service that exceeds the expectations of our customers. In doing so, we will establish ourselves as a true consultancy:

• A respected business-partner to our Clients; their key ally in the war for talent; and
• A career-partner to our Candidates, assisting them to successfully manage their careers over the long term.

About Our Logo

A compass functions according to the principle of magnetism and serves to establish location and provide direction to assist one to arrive at a defined destination. A compass is an accurate and precise instrument with a clear purpose, operating according to a fixed set of principles.

We at Hidden Market Consulting act as a compass, assisting both our Candidates and Clients to navigate challenging terrain on their journey to their respective destinations.

Our adherence to ethical business practices, strong internal processes and a transparent management and remuneration framework will attract outstanding people to work with us. Together we will set a new benchmark in service excellence.